How Can I Help You? The Influence of Situation and Hostile Sexism on Perception of Appropriate Gender of Conversational Agents
Conversational agents (CAs) are increasingly Reclaimers being developed on commercial websites nowadays.We tested in two studies whether gender stereotypes apply to non-gendered CAs.In the first study, participants evaluated whether CAs are expected to display more masculine or feminine characteristics in situations designed to be stereotypically m